Leads get assigned, follow-ups go out, files fill themselves in and the ERP stays up to date. We build the software and AI agents that take re-keying out of your days, so your teams can sell, advise and get the job done.
Every enquiry lands in one place, cleaned and deduplicated, then goes to the right salesperson by area, product and language. Every morning, everyone knows who to call first, and why.
Your ERP stays the single source of truth. On top of it we build the interface your teams actually want to open, synced both ways, with safeguards that stop duplicates and overwritten amounts.
Agents that read the inbox, draft signature and payment reminders, ask for reviews and write the reports. They suggest, your team approves. And a dedicated agent tells you what's no longer pulling its weight.
Your clients log in without a password, follow their project step by step, sign online and find invoices and documents in one place. The "where's my file?" calls disappear.
Your technicians open their next job, the directions and the documents they need. Their photos are resized on the phone and filed automatically in the client's folder.
A trilingual website assistant that qualifies projects and pre-fills the form, a configurator that prices online, and a connector that lets every employee query your data with their own AI assistant.
One connected system, seven steps, and nobody re-keys anything ever again.
The website's AI assistant replies in their language, understands their project and prepares a complete request for them to check.
Deduplicated, enriched, then routed to the right salesperson by area, product and language. Within minutes.
Every morning, their Top 3: urgency, value and likelihood to sign. With a one-click meeting prep sheet.
Unanswered quote, pending signature, unpaid invoice: reminders go out during office hours, approved by the team.
Documents to sign, to send and to download, plus a clear roadmap. Without a single manual chaser email.
Directions, the right documents, photos filed automatically in the client folder. The office sees everything in real time.
Your ERP stays up to date with no double entry. Once the job is done, the Google review request goes out on its own.
Sometimes an off-the-shelf tool is the right answer. Here is, without spin, what each option does well and less well.
| Criterion | Generic SaaS | ERP integrator | INFUSE |
|---|---|---|---|
| Getting started | Instant: create an account and go | A configuration project, often a long one | Fast prototype on your real data, then a gradual roll-out |
| Fits the way you work | The team adapts to the tool | Configurable, within the limits of the modules | Built around your stages, your rules and your documents |
| Works with your current tools | Standard connectors, often partial | Excellent within its own ecosystem | Plugs into your existing ERP, two-way sync |
| AI automations | Generic features, the same for everyone | Rarely at the heart of the project | Agents dedicated to your processes, approved by your teams |
| Cost | Per-user subscription, predictable | Licences and consultant days | Upfront investment on quote, then maintenance |
| The right choice if | Your needs are standard and the team is small | Accounting, stock and highly standardised processes | Your processes are specific and your teams work around their tools |
If an off-the-shelf tool covers your needs, we'll tell you during the audit. And we can just as well build on top of it.
A technical services SME in French-speaking Switzerland was running on an ERP, spreadsheets and a lot of daily re-keying. Around its ERP we built a CRM, some forty AI agents, a client portal and a field app. Around 64,000 tasks now run every month with no one lifting a finger.
Measured over one month of operation. Client anonymised.
| What changed | Before | After |
|---|---|---|
| Time before first action on a lead | 216 h | 95 h−56 % |
| Admin work eliminated | Typed by hand | 67 h / monthevery month |
| CRM update after a sales email | Manual | 3 to 14 minautomatic |
| Alerts sent to sales | One per event | 1 digest a dayless noise |
| Unprofitable ad spend identified and cut | Invisible | ≈ CHF 20,000 / yearthanks to attribution |
Automating doesn't mean losing control. Every system is designed so the right people see the right data, and nothing important goes out without approval.
Management, sales, office, field: everyone sees what they need, nothing more. A technician sees neither prices nor other clients' contact details.
One-click actions sent by email go through signed links that can't be altered or reused for anything else.
Agents draft the follow-ups, the updates and the ERP entries. Anything that commits the business waits for an approval click.
Collection limited to what's necessary, logged access and client data handled in line with the revised Swiss Federal Act on Data Protection (nLPD/revFADP).
Hosted with established cloud providers. Region, backups and encryption: we choose the set-up that matches your requirements together.
It depends on the scope. We always start with a fast prototype plugged into your real data, so your team can test it early. The rest is rolled out in stages, without interrupting your business.
Every project is priced on quote, after an audit of your processes. The audit estimates the hours lost today and prioritises what pays off fastest.
Yes. In most cases your ERP stays the single source of truth and we build on top of it, with two-way sync and safeguards against duplicates.
It stays yours. Access is defined by role, sensitive actions require approval, and processing complies with the Swiss FADP. Hosting is chosen with you, to match your requirements.
Yes, like any person or any software. That's why agents suggest and your team approves: follow-ups, sensitive updates and ERP entries wait for human confirmation.
We do. We provide support, fixes and new features. We also measure how each feature is really used, to improve what helps and remove what doesn't.
Next step
An audit of your processes, priorities with numbers attached, then a first prototype on your data. Then you decide, with all the facts.